Queen Alexandra Hospital

Queen Alexandra Hospital 2020-09-29 Person 4 5 0

The staff were excellent, all friendly and caring.

Discharge time was slow, I think most of this was down to a backlog at the pharmacy.

Queen Alexandra Hospital 2020-09-27 Person 5 5 0

I found the staff were very friendly and helpful.

I am allergic to plaster/micropore.this was reported at pre assements, on the day of the op they told me that they were not told about it, they found some transpore, which after an hour I came up with a rash, also the cover over my face was sticky tape, which again I came up with a rash. I do think that this should have been sorted out before the op started.

Queen Alexandra Hospital 2020-09-24 Person 5 5 0

From the moment I entered the hospital I felt totally safe and relaxed, ans the treatment was excellent. In fact the situation we find ourselves in meant that there was only one ;person in front of me being treated and I only had to wait about 15 mins before being seen. The was no hint of needing to rush and I would like to thank the new young orthoptist (Golosh??) who was so professional and pleasant throughout.

Nope!!!

Queen Alexandra Hospital 2020-09-17 Person 5 5 0

I attended the two week Breast Cancer clinic at QA on Monday 7th. I was not sure what to expect as this was the first time I had been in any Medical environment since before Covid. The waiting area was spaced out appropriately, staff all very friendly and professional. During the morning I required a consultation/examination with a breast doctor, followed by a mammogram, then ultrasound, biopsy, further mammogram and back to see Doctor before being given an appointment to return for results a week later. Unfortunately this is where I hit a snag! I received a letter saying an appointment had been made for Thursday, which contradicted my verbal appointment for Monday. The letter didn't mention rescheduling, so I attempted to make contact on the number provide. Called five times, leaving two messages and home number, never received a callback. I attended the clinic on Monday, not sure if it was a wasted journey, it was. The receptionist apologised, she went to check to see if results were in but they weren't available. Since received via Mr Agrawal at Spire and waiting another procedure. Only thing that let the clinic down was admin/telephone response and call back.

Queen Alexandra Hospital 2020-09-08 Person 5 5 0

We wanted to send a big thank you to you all for being so fantastic while I was giving birth to our baby in August. After discovering he was breech while being examined, the team was so quick to respond and support our decision to try for a natural delivery. We would like to send a special thank you to Amanda who gave me the confidence that she needed to try for a natural delivery, as she knew I didn't want a c-section unless absolute necessary. The team before, during and after were so fantastic and you are all do such a fabulous job, especially during these strange COVID-19 times. You are all superstars!

Queen Alexandra Hospital 2020-08-27 Person 5 5 0

I came into the hospital on April 9th for a complete hysterectomy. My consultant was absolutely brilliant I suffer with anxiety and she kept me informed all the way through the process what was going to happen. After my operation she came to see me to reassure me it all went well & was going to call me on a Friday after 4 weeks as I was so anxious she actually called me on the Wednesday. I can’t say enough about the way I was treated and looked after. After my operation I spent 3 days on ward b2 all the nurses were so nice and caring it made the whole experience a good one. I was in over Easter weekend when the hospital was in the midst of the covert virus & I never once felt frightened I was going to contract it with all the hygiene care the nurses took.

Queen Alexandra Hospital 2020-08-17 Person 5 5 0

Excellent maternity/multiple birth care. The midwives, consultants, registrars Child Assessment Unit and most crucially the NICU team were brilliant, detailed, caring, kind, understanding and went far above the call of duty especially being in covid season and not having family and friends around for moral support. Thank you and highly recommend the maternity services

Queen Alexandra Hospital 2020-08-10 Person 5 5 0

I had an appointment today with Nurse Laura and Clinical Trials Assistant Kate. Kate was supervised by Laura to take my blood and I thought she was excellent - calm, professional and very gentle. Both staff members were lovely and a credit to the team.

Queen Alexandra Hospital 2020-07-15 Person 5 5 0

The service was A1 the reception the staff where fantastic.when you got staff like that you don’t need to make changes. Yours sincerely Mr s houlden

Queen Alexandra Hospital 2020-07-14 Person 5 5 0

Great hospital !